The real significance goes much deeper than the obvious effects. Appreciating these complexities is critical for organizations seeking to maintain advantage.

An important finding emerges from our reporting: what succeeded in the past often fails currently or in the future.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

The real significance goes much deeper than surface-level effects. Appreciating these deeper dimensions is essential for leaders wanting to stay ahead.

Key Takeaways

• Industry guidelines are transforming the manner in which organizations handle operations.
• Conventional wisdom concerning performance require comprehensive revision.
• The path forward depends less on individual technologies and more on team capability.